I arrived on the 18th to pick up the motorhome but before I paid the bill I thought I'd check it out.
Checking out the damage caused by the tire blowout - I could not tell that there was ever damage they did a great job. To check out the hose reel replacement I opened the basement door. The new hose reel was there and was solidly attached. There was, however, a puddle of water in the basement compartment. My first thought was that they hadn't fixed the water leak that caused the previous reel to rust out.
The service manager came back to the motorhome to check it out and could not find the leak - he spend 15 minutes looking for it. We turned on the water pump, ran the water for a bit and there was no hint of a leak anywhere.
It turns out that there is an outdoor shower head in that compartment. It can be turned on with taps (hot and cold) and the head itself can be turned on or off as well. I have noticed it does drip when I put it back on the holder. For now, I have concluded that this was the leak problem and I will attempt to correct it by draining the hose after turning off the taps. I really hope that works.
So, in conclusion, Sicard RV did a good job on this repair. I am still skeptical but I am now more inclined to have future repairs done there. BTW - the motorhome was filthy, the Sicard RV lot is not paved. It was there for 13 days and moving it in and out of the service area through puddles did the messy job. Oh well, a trip to Blue Beacon.